The Privacy and Data Protection Mystery Shopping service assesses the complaint and crises responsiveness capability of your organisation. Trained privacy professionals file customer requests or complaints to analyse accessibility, responses and customer services. Mystery Shopping uncovers responsiveness liabilities, customer communication problems and compliance risks as well as suggests solutions for improvements.
Privaon’s Mystery Shopping is a custom-made risk and response assessment service targeting specific aspects of privacy and data protection communications. Mystery Shopping can include for example:
Mystery Shopping analyses infrastructure, accessibility and responsiveness based on which it points out potential problems and risk areas.